Noah's Ark Companion Animal Hospital
4.8 from 565 reviews
Address 1239 Old Murphy Rd, Franklin, NC 28734
Phone Number +18285246121
Description Since 2004, Dr. Todd and his team have been here for all of the community’s pet care needs. At our full-service medical and surgical facility, Noah's Ark Companion Animal Hospital, we take a holistic approach to your animal’s well being. Our main goal is to keep your pet healthy and happy from within, so we make sure to tailor each treatment to what your furry friend needs. And since we’re AAHA accredited, you know your animals are receiving the absolute highest quality of care when they’re with us. We also now have Noah’s Playground, where your pets can come to have fun, learn, and board.
Website https://noahsarkvet.us/
A Google User
Everything was organized, including the scheduling, drop off/pick up & the procedure (neuter rooter). The volunteers are awesome & love what they do. Angela was also great w communication by text & email. I know my dog, who is like my son, was well taken care of through the day. They even trimmed his nails, probably for the procedure, but was definitely an added bonus. There hasn’t been any problems w recovery. I would recommend them.
A Google User
One of my dogs has a serious autoimmune disease and often has flare ups associated with that. The team at Noah’s Ark always finds a way to fit us in, listen to our concerns, and provide the best treatment, including referring to specialists when needed. I can honestly say they have saved my Daisy Mae’s life.
A Google User
The staff are so kind and supportive. I had many questions and they were more than happy to answer them. I received text messages while our dog was boarded. Those messages gave me updates on his progress while there. I found that to be so helpful with my own anxiety about leaving him. I will definitely board him again at Noah’s. I also will recommend the facility to others.
A Google User
If you're looking for a high dollar vet that only wants to do the basic care and charge you an exuberant amount of money, Noah's Ark might be for you. Now, as for long term care and surprising issues that come up with your fur babies DO NOT TRUST Noah's Ark. Dr. Todd had done a yearly physical on my Airedale Terrier EMMITT, and I was told he's a perfect specimen !!!! A couple weeks later an infection from his teeth came through his cheek. I called Friday and they wanted me to wait till Monday. What ???? No they wouldn't see him till Monday. Monday came Dr. Brytz performed a clean up of his cheek and said she impacted his ears for a bilatetal ear infection. A couple weeks later he went into septic shock. He had a severe tooth and gum infection that Dr. Todd could've acknowledged and Dr. Brytz could've acknowledged. Neither vet said a word about Emmitt's infection. After he went into shock I took Emmitt to Noah's Ark and they said can you come back tomorrow???? What ???? Look at him, he may not have tomorrow. So, I called another veterinarian hospital, they said to bring him right away. Within minutes they had Emmitt in for an exam and within 30 minutes a plan of action was discussed. They tried everything and anything for over a week. Emmitt's infection was too much for him. He passed away 1/15/2024. Anyone who knew Emmitt knew he was the best. He served as my service dog alerting me for seizures and health issues. Emmitt was almost 5 years old. The infection in Emmitt had been there prior to Emmitt's visit in November's visit with Dr Todd and December's visit with Dr. Brytz. If they didn't want to do teeth surgery they should've referred me to somewhere else. If they would have EMMITT would still be alive. They marked good on his dental records and with a bad the infection was it was there then and they ignored it. Noah's Ark Didn't sound the warning bell telling me he needed help. Yes, we are to depend on veterinarians for dental issues with our pets. Emmitt certainly wasn't an aggressive dog, so no excuse of an incomplete dental inspection is acceptable. My service animal, friend, companion, fur son, is gone because of incompetence, malpractice, and pure laziness. From the mouth of the manager they "don't have enough vets on staff." This could be why they don't address issues that would take their time. They run your pet through like a car wash, and that's it. My boy is DEAD because of their mistakes. They have been extremely difficult to get simple information from since then. Neither doctor called to express condolences or compassion. They know they've done wrong !!!! This is Emmitt's story with a veterinarian in whom I thought I could trust. DO NOT TRUST NOAH'S ARK COMPANION HOSPITAL .... their website talks a good game, THEY DO NO WALK THE WALK .... Emmitt was an established patient for 4 years.... I'm sorry I ever took him there !!!! Worst mistake of my life !!!! One star is too good of a rating....
A Google User
The staff who have worked with my dog have been the best! Doctor Todd has been the kindest soul to explain the situations to help my dog out and I am forever grateful for his care. The problem is how the facility is ran, I paid a certain amount for the deposit before the appointment and then am met with an "outstanding balance" after said appointment? This was such a blessing of a facility when I first started going here with my dog and they knew at the time when I started bringing her up there that I was living in a motel and was on a part time shift due to my hours I'm able to work due to disabilities. The vet staff are wonderful and sweet as can be to my dog and I but the reception staff need to be as compassionate as the rest of the staff... I couldn't even get my dogs medicine due to an "outstanding balance" for a place called Noah's ark they seem to care more about the money than they do for pet health 🤷 if you ask me. I hope the place improves
A Google User
Noah’s Ark Vet Hospital is outstanding! A friendly volunteer greets you when you park. My dog, Lucy, is usually frightened when we are at the vet’s. She was totally at ease! Dr. Bryce and Chloe were thorough and gentle. Thank you for your expertise and kindness.
Business Hours
Monday:08:00AM - 17:30PMTuesday:08:00AM - 17:30PMWednesday:08:00AM - 17:30PMThursday:08:00AM - 17:30PMFriday:08:00AM - 17:30PMSaturday:ClosedSunday:Closed
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Categories
Services
Latest Businesess
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