Affinity Veterinary Center of Malvern
4.5 from 167 reviews
Address 330 Conestoga Rd, Malvern, PA 19355
Phone Number +16106446405
Description At Affinity Veterinary Center of Malvern, we believe that your pet deserves nothing less than the best healthcare. That's why we're proud to offer various veterinary services such as Spay and Neutering, Pet Vaccinations, Preventive Examinations, Teeth Cleaning, Ultrasound for Pets, Emergency Veterinarian, Cat Veterinarian, and more. When you bring in your pet for their initial visit, we'll conduct a thorough health exam to determine their overall condition. Our veterinary team will look for signs of health complications like dental disease and heartworms. If you're looking for veterinary services in Malvern, our practice is the place for you. Call us or stop by to schedule your pet's next appointment.
A Google User
Disappointed and Disrespected at Affinity Veterinary Center My 10-week-old Shiba Inu puppy, Kota, injured her foot while playing. Due to our recent adoption, we hadn't established a regular vet yet, but Affinity was familiar from taking our cats there. We called them after-hours and they were able to see us, which we initially appreciated. We brought her in last night 1/2/24 and the vet we saw was nice, however, she couldn't definitively diagnose Kota's injury. Although we agreed to pay for X-rays hoping for a clear answer, even the X-rays left doubt. Frustratingly, the vet then offered for a further, expensive evaluation of the X-rays, even though when I asked she said it wouldn’t change the treatment plan either way. This insistence on additional charges without definitive benefit felt unsettling and, frankly, money-grabbing. We opted out of that and they wrapped Kotas leg in a bandage which looked very bulky. They also gave us a “boot” to put over the bandage to “keep it dry”, which was made from some sort of plastic, medical bag that appeared to be previously used as it had remnants of a peeled-off sticker on it and was laced with gauze through slits they cut into the bag. It seemed very strange. They also emphasized to make sure Kota continued to walk on her leg with the bandage. This morning it became clear, however, that Kota could not walk with the way her leg was bandaged. I called back to express concerns, and they said we could bring her back to take another look. My sister brought her back in today 1/3/24 for the second visit. She saw a different vet, Dr. Meredith, who I later learned is the owner of the practice. Her demeanor was aggressive and condescending. She accused us of "babying" Kota and questioned our understanding of pain. Instead of addressing the issue with the bandage, she dismissed our concerns and made my sister feel like a nuisance. To top it all off, Dr. Meredith claimed Kota needed a rabies shot stating that she is “required by law” to give her the shot - an intimidating and untrue statement. My sister initially agreed because she felt she had to, but when the vet left the room my sister called me to ask what to do as she knew we already had plans to get Kota her rabies shot elsewhere. I told her to decline the shot. When she did, Dr Meredith lashed out at both my sister and her own staff stating “now you’re going to have to redo all the paperwork” creating an unprofessional and hostile atmosphere. After hearing how the second appointment went from my sister, I called the office to try to better understand what happened and Dr. Meredith declined to speak with me. We ended up paying additional fees for a pointless second visit and left feeling disrespected, frustrated, and worried about Kota's well-being. This is not the kind of care I expect from a veterinarian, especially one entrusted with my beloved puppy. While the other staff at Affinity may be friendly, the owner's behavior is unacceptable. I urge anyone considering this practice to look elsewhere. There are plenty of other qualified vets who prioritize animal welfare and treat their clients with respect, something Affinity sorely lacks.
A Google User
Excellent vet care! Dr. M. is the best of the best! Her professionalism and knowledge is amazing. Her bedside manner with Mocha is excellent! Kudos to her and her team! God bless !
A Google User
Dr. Meredith and her team saved our dog's life. We called Affinity on a Friday afternoon when our lab showed symptoms of acute abdominal distress. Dr. Meredith's staff speedily scheduled an appointment and ran tests. X-rays revealed an intestinal blockage that required immediate surgical intervention. Dr. Meredith then coordinated care with VRC Malvern where surgery was performed to remove a squeaker our dog swallowed. Dr. Meredith followed up after surgery several times. Each time we were happy to report our dog was recovering nicely and anxious to return to his normal routines. Moral of the story: Don't let your dog tear apart toys with squeakers they can swallow, but if you do, call your vet immediately if your dog shows signs of abdominal distress in order to avoid life-threatening complications.
A Google User
Have been taking my dog Peggy here since she was a puppy. They are a wonderful and caring staff, and although my dog is a chicken, they help to put her at ease whenever she visits. I would highly recommend them to anyone with a pet in the Malvern area.
A Google User
We are so thankful we found Affinity! Our rescue pup, Rusty, has had more than his fair share of issues over the years, and Affinity has been by our side every step of the way providing amazing care. Every staff member has treated Rusty as if he was their own, and that comfort goes such a long way. A bonus is the office set-up, it lacks the cold, sterile feel of other offices we tried first. Dr. Meredith and her staff are thorough and have caught things early which have allowed us so much extra time with our sweet boy. We cannot say enough wonderful things about Affinity!
A Google User
We've been taking our pets to Affinity for the last 6 years. We continue to be delighted with the care we all receive there. Each staff member is professional, kind, thoughtful and knowledgeable. I have never felt rushed or like we were a burden. Dr. Goss, Dr. Meredith and Dr. Bolash are expert diagnosticians who listen incredibly well to our concerns and fears. Our boxer lived to be 16 years old. I credit her longevity, in large part, to the excellent care she received at Affinity.
Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 12:00PMSunday:Closed
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointment required
- Appointments recommended
Categories
Services
Latest Businesess
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Affinity Veterinary Center of Malvern
330 Conestoga Rd, Malvern, PA 19355
+16106446405