Gateway Animal Hospital

4.2 from 168 reviews

Address 6909 Norwood Ave, Jacksonville, FL 32208

Phone Number +19047649559

Website http://www.animalshospital.com/

Reviews
A Google User

Dr. Roy is caring and knowledgeable. I've been taking my dogs to him for over 7 years. He'll never give you anything you don't need for your animal and tries to keep everything within your budget.

A Google User

I chose this location for my dogs ear cropping. Given that she was an older puppy than is normal for this procedure, I believe they did an excellent job. Yes it is a little difficult understanding the surgeons accent, but he does know what he is doing. My dogs ears are standing on their own with no training, but I was told this is not always the case. I took away one star because she was returned to us with a minor UTI that did clear away with the same antibiotics prescribed for her ear aftercare. However, as temporary as the UTI may have been, it was harrowing to deal with and perhaps possibly preventable. All in all I would still recommend this clinic for ear cropping on older puppies.

A Google User

Lost a customer today owner did not disclose over the phone the cost of visit and treatment after explaining my reason for coming. He told me to come pick up the medicine later after I heard him tell a customer that he was closing at 1:30pm. He was also rude and nasty. If you love your pet don’t send them here.

A Google User

I would not recommend these people to my worst enemy. I was talked down to, talked over, and not listened to. When I approached the front desk the clerks were rude and didn't speak back. I explained that it was my daughter's dog that's currently in the Army, and the clerk talked down to me for a good 3 minutes instead of listening. They acted like they were providing free services, which they weren't!! The desk clerk was a know it all and didn't not listen to anything I said. They we're more concerned with how much I was spending. If it wasn't for my daughter I would have walked out because who wants to pay hundreds or dollars just to be talked down on, ignored, and embarrassed. I've been to other vets and next time I know to just wait for an appointment. A big lesson learned. They didn't even tell me how to use the meds or anything. She just made up some story and forced me to sign a fake hand written letter when I declined to pay thousands of dollars. Don't go here!! No more homeless pets would treat another human the way they did. It was sad, embarrassing, and rediculous.

A Google User

Dr. S.P. Roy, DVM, M.S is an amazing Veterinarian. He is caring, understanding and always helps us when our fur babies Jax and Tiger aren’t feeling well. I have been coming here since 2018. His prices are very reasonable and most importantly he is a very trust worthy veterinarian. He saved us a lot of $$$ from another location that wanted to up charge us. I rather spend my money here at this Vet Office than anywhere else. Forever grateful.

A Google User

They killed my grandpup Coco, She is only 3 months old. They must have given her the wrong dosage or wrong vaccinations.

Write review



 

Business Hours
Monday:09:30AM - 13:03PMTuesday:09:30AM - 13:30PMWednesday:09:30AM - 13:30PMThursday:09:30AM - 13:30PMFriday:09:30AM - 14:30PMSaturday:09:30AM - 12:30PMSunday:Closed

Categories

Services