VCA Ben White Animal Hospital

Reviews

Kenaniah North

My nervous and reactive dog tolerates her visits here very, very well. We've been coming here almost exclusively for five years. The staff is super sincere and everyone treats my dog like a princess... even when she's not acting like one 😂 thanks always, VCA! ✨

Stephanie B

If I could give more stars, I would. The best vet experience I’ve ever had. Was dog sitting for friend when they scratched their eye. VCA was able to get me in within the same day I called (on a Saturday), AND I was finished with the entire exam/appointment in less than an hour. On top of that, their staff are so kind and professional. They truly make you feel cared for! Also reasonably priced! Will be coming back :)

Emily Davis

Took amazing care of my cat during a cancer scare the last few months, amazing team! Extra special thanks to Dr. Nauert and Candace!

Blanca Landin

Dr. Garza is very knowledgeable and immediately identified why my dog was sick, which was later confirmed with testing. She truly cares for the pet as well as the owner by keeping you informed throughout the day in case you need to leave them there for care. Dr. Garza informed me about my options once my bill was approaching $2,000 that day and helped me choose the best one. The front staff were also very kind and quick to find me an appointment since there are no walk-ins. Although my dog didn’t make it despite their efforts, they were comforting and truly cared about pets and their families.

Too Sassy

Found this spot (Dec '22) because my new puppy needed a Vet. All interactions have been POSITIVE. We're on an annual "puppy plan," for services, but I 'm going to renew. No need in moving her, if all is going well! 🐶

Kelly Easley

I've been going to this vet for 10 years since I got my cat, but recently got a puppy so my visits have been more frequent in the last 3 months. I've had 4 appointments in the last 65 days, and not one of them has started on time. One was about 25 minutes delayed, and then once I got into the room, which was a room they don't use often for exams, the tech was extremely unorganized, having to go back and forth to collect various items to complete our appointment. It was very disjointed and further extended our visit. Today I went in, and there were 3 people sitting at the front desk, all very friendly, however I was supposed to have a vet exam and vaccines. Not one of them told me the vet wasn't available today so that it would only be a tech visit, the tech told me that when he came out (8 minutes late). He took my sweet puppy back for her two vaccines, then came back out to tell me what the follow up would be (we'd do a vet exam next time and vaccine booster). When I went to check out, the secretary asked me when I was supposed to come back......... sorry, but I don't know the cadence of my pets vaccines by heart, shouldn't you? Don't you have access to her records?! Then she said it would only be a tech visit when the tech had JUST SAID that they'd make up for the vet visit next time since I didn't get it today. She gave me attitude like it was my fault that she didn't know the plan of care. Perhaps you and your team should communicate?! I am extremely frustrated by multiple issues in service and communication and will be looking for a new vet for my pets.

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Business Hours
Monday:07:00AM - 18:00PMTuesday:07:00AM - 18:00PMWednesday:07:00AM - 18:00PMThursday:07:00AM - 18:00PMFriday:07:00AM - 18:00PMSaturday:08:00AM - 13:00PMSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services