Petland Hoffman Estates

Reviews

A Google User

They have the cutest animals my daughter loves the ferrets bunny’s and birds there. And we also got some ferrets of ares I hate the smell but it is what it is she still loves visiting the ferrets there we also have a cat and on of the bunny’s looks like her hoping to go back there soon

A Google User

First time I have visited this place with my kid, I love this Petland because they have such a wide variety of pets and pet supplies. The staff is always knowledgeable and helpful!" You have good free parking here. This complex is very big. Inside you can spend 2 hours, if you pet lover you can visit this place.

A Google User

03.21.2024 This is a wonderful place. My husband and I were deciding between adopting another furball or another feathery friend.. a red factor conure stole our hearts almost immediately and shortly after Erin came over and assisted us. It was our first time here and she made the experience great. This place is great because the pets are in open spaces so they are socialized well! The animals are happy to interact with people and are happier than other places who keep their pets isolated behind glass and away from each other and visitors. I have been to many pet stores and have been to specific bird places.. this one takes the cake. (I’ve never had such a happy bird so quickly!) I overheard staff (namely Eric and Manager Victoria) advising people on pets that are appropriate given living situations and experience levels - they REALLY care about the animals and finding a good fit for people (to avoid having a return situation). Most places don’t care and just sell an animal without a thought or any questions - here they will speak with you to figure out what’s the best fit for you and for the animal. (Please don’t be offended or go somewhere else because they advise you against what you want - they know what’s best here.) I really enjoyed being able to interact with multiple different pets and being introduced to some of the larger parrots they had. The staff also know everything about each animal. This place cares and these animals are in good hands. My husband and I found our forever go-to-place! Side note: could possibly be pricey for birds/animals but they’re the most SOCIALIZED pets you’ll come to find from a store - it’s 100% worth every penny.

A Google User

I have never felt so traumatized with the way a pet store treats their animals. First of all I saw an employee pick a mouse up by the tail. Are you kidding me? That’s disgusting and horrid, pure abuse. Second these animals weren’t caged off well, giving access to younger kids to pick up an animal and play with it. Although it doesn’t sound bad and I understand children wanting to bond with the cute pets, but I saw children throwing and swinging ferrets or running around the store with small hamsters. Do you know how terrified those little creatures were. Worst part was that the employees did absolutely nothing about it. Please stop supporting this kind of behavior at Petsmart. These animals deserve a safe and peaceful environment. And parents please make sure your kids are handling the animals carefully.

A Google User

Really fun to visit as a pseudo aquarium outing with my 2 sons. Patrons and staff were super friendly as we made our way to the back to see the tanks filled with fish and many other aquatic life. The smell towards the front of the store was a little much but didn't notice as we went further in.

A Google User

This is a very cool pet store! They have a lot of small animals that you can touch hold and pet. They also have a nice variety of fresh and salt water fish. The kids and kids at heart all enjoy their visit.💜

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Business Hours
Monday:11:00AM - 20:00PMTuesday:11:00AM - 20:00PMWednesday:11:00AM - 20:00PMThursday:11:00AM - 20:00PMFriday:11:00AM - 20:00PMSaturday:10:00AM - 20:00PMSunday:11:00AM - 18:00PM

Popular Times

Service options

• In-store pickup
• Onsite services
• No same-day delivery

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Planning

• Quick visit

Payments

• Checks
• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > MasterCard

Categories