Address 14420 Farm to Market 2920, Tomball, TX 77377
Phone Number +12815160834
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/tx/tomball-store1642.html
I have been going to the Tomball location for the past 5years and never had a problem but Today I went to drop off my dog and three groomers were cutting other dogs. One groomer said “can I help you” I said I’m here to drop off my dog and she said just a minute. I stood there for five minutes then asked “is anyone going to help me”. The groomer said “I’m going to finish cutting this dog first!!!!! I was in disbelief! I’ve never been treated so badly and rudely. I will not be back and I’m definitely talking to the manager. Hopefully that does something
Groomers said our dog was baking uncontrollable then peed all over then had a seizure. They chopped her hair then wouldn't finish. We took Sadie home & she was fine. Next day Petsmart wouldn't finish her cutting, said we had to take her to the Vets before they would finish. We needed her haircut. The workers were rude about the whole situation. We decided to start taking her someplace else & will not be going back.
I put 3 stars because the girl who checked us out was so helpful and sweet. We were looking at a green cheek conure and asked one of the other girls that was stocking toys on the aisle a few rows down from its cage if we could see it. She told us it only likes some people and blew my husband off. Didn’t even look at him. It was obviously a very friendly bird watching it in its habitat. The girl at the checkout asked what kind of bird we had because we were buying bird toys… we told her and without her even knowing we had asked to see the one they had she told us how sweet the conure they have is and how it likes everyone…… this isn’t the first time this has happened at this location. If you want to see an animal and told no by someone who isn’t in the mood to get a bird or other animal out… ask someone else.
Great job giving my little buddy a bath and nail trim! Smelled really clean and he was happy when I picked him up.
For PetSmart, this one smells least wet doggy\feral kitty. Helpful friendly staff, well stocked, no pets ever let off their leash when inside.
Jade is a great groomer, left Ace looking like a new man. She made him feel comfortable and the rest of the groomers were friendly.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
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